Shipping & Delivery Information

SHIPPING POLICY

Shipping within India:

We provide free delivery for our products in India. For COD Orders, we charge a standard amount of INR 199 per order.

Orders placed in India are catered to by safe and reliable courier companies like FedEx, Blue Dart 

Delivery Time

We dispatch your pairs within 24 - 48 hours of placing the order. Delivery time would be between 6-10 working days depending on your location. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.  We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.   

Kindly note there might be a delay during National holidays and festivals.

Order Confirmation and Shipping

We will send an email confirming your order and may contact you to confirm this before shipping the products. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address you would have provided us with.


International Shipping and Payments

Shipping in India is free. For all other countries we have tied up with the best logistic partners like Fed Ex , Blue Dart to provide you with the most reliable and efficient service. 

The following are the rates on the basis of shipping address. The prices are in INR. 

We are giving very reasonable shipping rates for international which are standard shipping charges of Rs. 1500 for the first pair and Rs. 900 for every subsequent pair.  


Number of Pairs

Weight

Shipping Charges in INR

1

0-1 Kg

1500/-

2

1-2 Kg

2400/-

3

2-3 Kg

3300/-

4

3-4 Kg

4200/-

5

4-5 Kg

5100/-

 

 An alternate payment option is PayPal. You can select this at the time of check out as well. Once we get an order confirmation email, we will send you an invoice (on the email id provided) for the same. Your card will be billed by Paypal when your payment is confirmed and subsequently the package will be shipped to its final international destination. (You do not need a paypal account to make the payment)

We try our best to ship our Products to you within 5 -10 working days.

The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. 

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; 5-Elements has no control over these charges, nor can 5-Elements predict what they may be.