What information do we collect?

We collect information from you when you register on 5-Elements site or fill out a form. When ordering or registering on our site,as appropriate , you may be asked to enter your name or e-mail address.You may,however, visit our site anonymously.

5-Elements is committed to protecting the privacy of visitors to this site (the "Site"). At 5-Elements, we want you to have an enjoyable shopping experience. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences. 

We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering.

 

What Do We Use Your Information? 

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offering based on the information and feedback we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service request and support needs).

To process transactions. 
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased products or service requested by the customer. we do not collect or receive your credit card information.

To send periodic emails. 
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related products or services information, etc.

Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To administer a contest, promotion, survey or other site feature.


How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information, accounts and financial details.


Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.