USER INFORMATION AND PRIVACY

5 Elements company (hereafter referred to as 5 Elements) and/or its affiliates are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution, 5 Elements’ top most priority is in protecting your confidential information and privacy.
This privacy policy tells you how we use your personal information collected through the "www.5-elements.co.in". Please read this privacy policy before using the "www.5-elements.co.in" or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit the "www.5-elements.co.in" to make sure that you understand how any personal information you provide will be used.

Please Note:

The privacy practices set forth in this privacy policy are for "www.5-elements.co.in" only. If you link to other web sites, please review those privacy policies, which may be very different.


COLLECTION AND USE OF INFORMATION

 

5 Elements collects, processes, and retains information about you when you visit our "www.5-elements-co.in". You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on "www.5-elements.co.in" or so we can follow up with you after your visit. Personal Information may include, but is not limited to:

  • Your name,
  • Email addresses,
  • Telephone numbers
  • Country, City and State

REGISTRATION

5 Elements keeps track of your information to offer you the best possible experience. A data subject has to provide email address is the mandatory Personal Information during registration (sign-up). Post this registration, 5 Elements will be able to access your account every time you visit the Website. The customer also have to provide other Personal Information (instance - name, phone number, email, billing and shipping addresses) before completing the first purchase.

HOW WE USE YOUR INFORMATION

Any of the information we collect from you may be used in one of the following ways:

  • To gather details about prospect customers: Your information helps us to more effectively respond to your requests and queries to make the application interface user friendly.
  • To send periodic emails: Subject to your prior approval, we may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to provide our product or service related information and/or for promotional and marketing purposes.
  • Select Content, Improve Quality and Facilitate Use of the other interface channels: 5 Elements may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.
  • Obtain Third Party Services: We also share Personal Information and Other Information with affiliates/subsidiaries and third parties who provide services to 5 Elements website management, information technology and related infrastructure
  • provision, customer service, e-mail delivery, auditing and other similar services. When 5 Elements shares Personal Information with affiliates/subsidiaries, third party, service providers, we assure that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this policy.
FAIRNESS AND PURPOSE

5 Elements will collect adequate, relevant and necessary Personal Information and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection or on each occasion of change of purpose.


DISTRIBUTION OF INFORMATION


INFORMATION DISCLOSURE


5 Elements does not share, sell, rent, or trade personal information collected through its "www.5-elements.co.in" with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. 5 Elements may share information with third party service providers contracted to provide services on our behalf for processing to provide your employment related services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by 5 Elements.

    • 5 Elements may disclose your Personal Information as we believe to be necessary or appropriate:
      1. under applicable law, including laws outside your country of residence;
      2. to comply with legal process;
      3. to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;
      4. to enforce our terms and conditions; and
      5. to allow us to pursue available remedies or limit the damages that we may sustain.
    • Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information which we have collected to the affiliates/subsidiaries/ relevant third party.
    • We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
      1. permitted or required by law; or,
      2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
      3. Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
        If 5 Elements goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, the personal information collected from the customers (i.e. collected through our website(s) / retail stores) may be treated as an assets-transferred. Not having a retrospective effect, a notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.
        To improve your Web experience, and to offer you products in which you might be interested, we provide links to business alliance companies, 5 Elements dealers, and other third-party sites. When you click on these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that you selected. Because 5 Elements does not control these sites (even if an affiliation exists between our Web sites and a third party site), you are encouraged to review their individual privacy notices. If you visit a Web site that is linked to our sites, you should consult that site's privacy policy before providing any Customer Identifiable Information. 5 Elements does not assume any responsibility or liability in elation with conduct of such third parties.
    CROSS-BORDER DATA TRANSFERS

    When conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the 5 Elements operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

          • a data transfer agreement with the party who will access or obtain the personal information;
          • notice to and/or approval from a country’s local data protection authority; or
          • notice to and/or consent from the individual whose data is to be transferred.
    CONSENT AND CONTROL

    CONSENT
    Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. 5 Elements receives consent from individuals prior to:
    collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;
    transferring the individual’s personal information outside of the individual’s country of residence
    using or placing web cookies on an individual’s computer or other electronic devices.


    CONTROL OF YOUR INFORMATION
    You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through "www.5-elements.co.in", or object to the use or processing of such Personal Information by us. If you have concerns regarding access to or the correction of your Personal Information, please contact us at privacy contact information mentioned within Section 11 “Privacy Contact Information” of this policy. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.


    DATA STORAGE
    5 Elements may transfer your information from "www.5-elements.co.in" to other databases and store it on 5 Elements or other supplier systems. 5 Elements ensures appropriate security controls while storing data on its or its suppliers systems.


    COMMITMENT TO DATA SECURITY
    Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors, affiliates/subsidiaries and other third party providers (who have agreed to keep information secure and confidential) have access to this information.
    5 Elements ensures that our supplier employs industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our "www.5-elements.co.in" are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of "www.5-elements.co.in" is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.


    USE OF COOKIES
    Like many other transactional websites, we use “cookies” to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances. 5 Elements may offer certain features that are only available through the use of a “cookie”. 5 Elements does not control the use of cookies by third parties and is not responsible for the same. 5 Elements may in addition also offer certain features that are only available through the use of a “cookie”. For more information about cookies and its usage visit our cookie policy


    RETENTION AND DISPOSAL
    5 Elements Personal information shall be retained only as long as necessary for the fulfillment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services. We will respond to your request to within 30 days of receipt of the request. However, we may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


    PRIVACY CONTACT INFORMATION

    IF YOU HAVE ANY QUESTIONS REGARDING

    Our Privacy Statement or if you need to update, change or remove information, you can do so by contacting +91 9990482168 or by regular mail addressed to: support@5-elements.co.in


    CHANGES TO THE PRIVACY POLICY
    From time to time we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the current Privacy Policy and Terms & Conditions.